The most complete list of Indosat call centers to solve all problems
Being one of the best providers in Indonesia, Indosat Call Center is committed to providing the best service to all its customers. Indosat ooredoo is one of the providers with a lot of users in Indonesia. This is because there are many attractive promotions, including free quota packages and cheap quotas for all its customers.
Currently, Indosat Ooredoo has become one of the largest and busiest telecommunications service providers in Indonesia. With stable network quality and various attractive promotions, it is not surprising that the number of customers of this provider is quite large. This growing popularity has also made the indosat call center one of the busiest services today.
Call centers have an important role for a company, especially in providing services to customers. This call service is a forum for consumers to obtain various important product-related information from indosat suppliers and to submit complaints in the event of a problem. This service also guarantees the satisfaction of each customer when using the indosat service provider.
Simply put, a call center or call center is a means of communication that will receive all customer complaints. This service is owned by an agent who will respond and help all customer issues related to Indosat Ooredoo suppliers, both networks and products. If you want to know more about the indosat call center and what its functions are, check out the following review:
Definition and function of call center services
The call center is a container as well as an information center for consumers to get the information they need. The presence of this service allows customers to dig up various information about the products or services they want.
In addition to being useful for customers, this service also offers benefits to businesses. With this service, the company is able to collect information about what customers need. This is certainly useful for improving services and products in the future.
Call center services have become an important thing in a company, with the exception of this indosat telecommunications company. This service has become an important need for businesses and customers. The importance of the role of the indosat call center has prompted many companies to provide these services by adding various features to make it easier for their customers.
In general, call center services themselves have two types, namely inbound and outbound. An incoming call center is an incoming call made by a customer to the company to file a complaint, ask for information to ask for help if there is a problem when using the network of these companies.
While the outgoing call center is a call made by the company to people who have the opportunity to use their products for the purpose of introducing new products will be interested in making purchases.
List of Contactable Indosat Call Center Information
To maximize service to its customers, Indosat Ooredoo provides an ATM service phone number that can be contacted. The service can be used for consultation or simply to ask questions related to Indosat products. The call will be received by customer service and the customer will be able to request all the necessary information.
There are at least 7 contact numbers of the indosat call service center. Some of them are as follows:
- Phone number 185
Dial 185 is a special paid calling service for Mentari Ooredoo, IM3 Ooredoo and Matrix Ooredoo card users. For each contact number, customers are charged a fee of 400 rupees. Through this call, customers can submit complaints or find information about Indosat Ooredoo’s products.
- Service Contact 186
Indosat ooredoo also provides a free calling service for customers through the 186 contact service. This service is connected to an autoresponder, but if the information obtained is not clear, customers can also try to connect to the indosat call center so that they can get more detailed information.
- Contact +6221 3000 3000 or +6221 5438 8888
In addition to providing dial-up contact codes, indosat ooredoo also provides calls via landline services. By calling the number, you will be connected to customer service, and then you can immediately transmit the information you want. For this type of call, customers will be charged but it is still cheap.
- Fax to +6221 544950106
The Indosat call center also provides services through fax machines. If you use this service, the consumer will not be connected to customer service but will be able to send dokumen to the fax number. In this way, customer privacy can also be more guaranteed.
Indosat Social Media for complaints and information services
Not only by providing a container of information and complaints via call center numbers, indosar providers also use their social media as a forum to get closer to customers. In addition to sharing various information and dance promos, Indosat Ooredoo also receives complaints via social media. The trick is that you simply send a message to cs@indosatooredoo.com if you encounter any problems while using it.
Not only to make complaints, customers can also ask for various important information, including the latest promotion or product information. In addition to benefiting customers, this claims service can also be a way to improve services while developing Indosat products in the future.
If you’re lazy about sending emails or making calls to custo mer’s service , customers can also file complaints with social media @IndosatCare. You can send messages or direct messages via the social media address to file a complaint or request information. This social media account was deliberately created by the company in order to bring the supplier closer to its customers.
Customers can also file complaints on the official website of indosat. Indosat’s website is equipped with a menu of suggestion boxes that customers can use to submit suggestions and complaints. Cukup go to the http://indosatooredoo.com website and then select the “contact us” menu. Make a complaint in the column provided and wait for our customer service to respond to your complaint.
Benefits of Indosat Call Center Service for Customers
The presence of call center services in providers offers many benefits to customers and businesses. For businesses, call center services can be a way to get closer to their consumers. This way, the company can better understand what customers need so that they can improve the servicein the future.
When it comes to customers, Indosat Call Center is a container of all the necessary information. Customers can submit complaints about network problems to the provider used. Not only that, various interesting information and promotions can also be obtained by contacting the service.
Finally, you can convey suggestions and reviews of the company. This is very important because it can be a reference for providers to further improve their services. In this way, customer satisfaction will remain the top priority. As one of the largest providers, it’s no surprise that Indosat’s call center service is one of the busiest today.
Entering the era of increasingly sophisticated technology, businesses and consumers can interact directly and easily through call center services. The additionof this service not only benefits consumers, but also brings the company closer to its consumers. As the largest provider, the Indosat Call Center service is one of the busiest CSs, as it is ready to optimally meet all the needs of its customers anytime and anywhere for convenience. using its network.