He can also be contacted through social media : Mp3Juiceit
He can also be contacted through social media : Mp3Juiceit

He can also be contacted through social media : Mp3Juiceit

Telkom 24-Hour Complaints Call Center Here’s How To Contact It

Telkom’s 24-hour complaint call centre  is indeed very important for consumers. Its presence facilitates various complaints. In addition, consumers may also ask some questions to explain the service they are receiving. But in fact, the service is not entirely useful.

Some consumers do not use it when problems arise. In fact, these consumers also feel annoyed when the problem is known. But ignorance of how to contact CS becomes a big problem. Often, some people feel embarrassed when they plan to contact him. It is necessary to know that the way of thinking is completely wrong.

Don’t let  the facility in the form of a  24-hour Telkom complaints call center  be  wasted. When this happens, you are actually at a disadvantage. The perceived confusion had not finally ended, although the confusion should have disappeared instantly when contacting the call center. Therefore, let’s get acquainted with the look at the call center.

Learn more about the Telkom call center

The call center is one of the services that Telkom offers to its customers. With this service, it is hoped that consumers will be able to facilitate the implementation of various activities. If you want to contact him, you can choose a time at any time. This is because its CS is available for 24 hours.

However, when contacting the Telkom complaints call center  , there is a difference of  24 hours during working hours and other hours.  If the call center is contacted during business hours, the number of CS available is very large. With so many CS’s, every question is answered faster.

Different things are felt when communication with CS takes place at other hours. At this hour, cs is less available. With this amount, it will take a little longer to pick up the phone. But the time is not as long as imagined.

All you have to do is wait a while until Telkom’s 24-hour complaints call center  is ready for service. Another question that consumers often ask in relation to this call center is related to costs. Some people doubt whether the cost of contacting the caller is free or paid.

Here it is emphasized that calling the call center determines the rate. The tariff itself is in accordance with the service provider used. The more the provider sets an expensive fee, the more expensive the tariff will become. In addition to using a smartphone, the call center can also be contacted through a landline phone.

If you contact him through a landline phone, the cost will also be in line with the landline. Of course, these costs are obviously cheaper compared to using a provider. Therefore, it is strongly recommended to use a landline phone when contacting the Telkom complaints call center for 24 hours.

Contact the Telkom call center by phone

The easiest way to contact the Telkom call center is to use the phone. As explained, CS can be contacted via smartphone or landline phone. But keep in mind that the numbers it uses are different. When using a smartphone, you need to call 021-147.

Before calling directly, make sure that electronic credit is available. If you want to make a call, there is no minimum amount of credit. However, make sure that the credit is at least 25 thousand. This amount can make communication more flexible. this will prevent the phone from breaking halfway.

If it is interrupted, communication should be carried out from scratch. If the credit is confirmed as sufficient, call the number directly through your smartphone. When the ringing ends, there is an auxiliary service that explains the choice of telkom complaints call center  functions for  24 hours. To reduce the time, dial the number 1.

When dialing a number, the service immediately becomes The Indonesian language. After dialing the number 1, select the number 2. There you will immediately be redirected to communicate directly with CS. This is because the number 2 itself is indeed devoted to complaints in the form of intervention.

From there, wait until you connect to CS and you can immediately make personal complaints. When using a landline phone, the number is 147. If the Telkom 24-hour complaints call center  is contacted via a landline phone, the method will be slightly different from using a smartphone.

This is because the numbers cannot be dialed as when using a smartphone. Contacting via a landline phone will immediately redirect you to CS. It also makes the time it takes to be shorter. The only time requirement is waiting for CS availability.

He can also be contacted through social media

The main problem with contacting Telkom’s 24-hour complaints call center  lies in the cost. There are a number of conditions in which you need to contact him if there is no credit reserve and the landline is not included. Once this issue has arisen, contacting through social media can be an option.

Telkom uses two social media. The two social media include Twitter and Facebook. If you look at the ease of contacting, it would be better to get in touch via twitter. To contact him, first prepare your personal indihome number.

This is because the number will be asked later. When you’re ready, log in to your personal twitter account and follow Telkom’s official twitter account. The account itself uses the id @Telkommaintenance, which has features like most official accounts. To contact him, you can dm or mention.

Essentially, add a personally owned indihome number with the complaint you’re experiencing. In fact, instead of using mentions, it would be better to contact him through the DM. That’s because DM is much more private in nature. Wait until you get the answer directly from Telkom. The waiting time shall not exceed 24 hours.

Usually after answering, Telkom solves the  problem immediately. Complaints can also be submitted via Facebook Messenger. The way to connect with yourself is quite similar to using twitter. First, you need to log in to your personal Facebook account.

Then search for telkomservice account and send the message via Facebook messenger. Details of the problem are required in the message, along with a personal indihome number. The waiting time is also no more than 24 hours. Since he didn’t get a direct answer like he did over the phone, it obviously required patience when he contacted him.

If this issue occurs, contact the call center

There are a number of problems that make it mandatory for consumers to contact Telkom’s 24-hour complaints call center. But among these problems, one of the most important conditions is the presence of signal interference. Telkom itself is Indonesia’s largest signal service provider.

If the signal is problematic, you will obviously be harmed as a consumer. In addition, you need to contact the call center even if the Telkom devices  installed at home are  damaged. If the device is damaged, then certainly not all services can be used. This is very harmful to those of you who have actually paid.

In addition, you also need to contact the call center if there are questions about services that are not yet understood. It is necessary to know that the presence of CS not only helps to solve various problems. CS also helps consumers to clarify knowledge about the services received.

Do not let yourself feel disadvantaged by a service that is not desired. When this happens, the real fault lies with you. if you want to contact the call center, the problem must be solved. After all,  contacting Telkom’s 24-hour complaints call center  is  technically very easy.

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