Use Akulaku to Whatsapp Call Center to complain to users
Akulaku, which is a platform of a financial services provider where quality has passed globally, will certainly provide a shark call center that customers can contact when they experience problems or want to make different complaints.
Akulaku opens up opportunities for you to be able to do online shopping activities using credit services.
Some of the facilities provided by Akulaku include buying a loan, Then buying an internet quota and packages of data, paying the accounts of BPJS, PDAM, and also PLN, and even buying airline tickets. All payment and purchase activities can be done on credit, and you can even give a loan.
Unfortunately, in the service from Akulaku, For this reason, Akulaku provides various Akulaku call channels so that customers can contact their party at any time freely.
Transfer your complaint via customer service
One of the channels you can contact to submit questions or get information is to contact the Akulaku Customer Service.
If you wish to contact Akulaku staff through this method, you can contact the Akulaku Call Center in 1500920. You can also transfer various other obstacles.
The way in which complaints and requests are submitted to users is considered more efficient through this call center. Because in addition to the 24-hour service, through this CS you will also connect directly with Akulaku staff who are competent and have knowledge to quickly solve your problems.
Although it’s not as easy as a live chat, The Akulaku Centre can provide direct answers clearly and directly to customers, so customers do not need to be confused to obtain solutions in any obstacle they face. Customers are free to ask questions indefinitely as long as they comply with the complaint procedure.
Also try the complaints service by email
In addition to being able to file complaints and questions related to Akulaku through the call center, you can do so through other platforms or media.
This method has always been the most common method of communication. cs.id@Akulaku.com You just need to create an email as usual with the theme “Complaint” or “Question about….” and start filling out the body of the email with something you want to pass on to Akulaku.
Unfortunately, there are shortcomings on this channel if you want to use it as a medium to file complaints or submit questions. Unlike the Akulaku Call Center , which tends to respond quickly, it will take you a long time to get answers from Akulaku staff or employees by email.
This is because the email is not a medium that opens at all times compared to call centres, so there is a possibility that it will last a long time. Even if you get an answer, usually staff will direct you to the CS department or other social media to get a quicker response.
Whatsapp како жалба Media yang Easy dan Simple
Also, There is another medium that is much simpler and easier to use to ask questions and complaints on channels beside a call center and an email to Akulaku, namely WhatsApp. As a very popular messaging medium, WhatsApp is certainly a friend for almost everyone in the world to exchange messages and information.
Therefore, Akulaku also Although you use WhatsApp media, the messages you send are not fully answered by Akulaku chatbot.
Like using the Akulaku Call Center, you can also express your various questions and complaints freely through this live chat via WhatsApp. You just need to send a conversation with what you want to convey clearly.
In submitting complaints, be sure to use clear, concise, easy to understand language and do not use language that is not understood. Clear language will make it easier for Akulaku staff to understand the natural problem and find the solution you need immediately.
The WhatsApp connection number that can be contacted is at 081113508161 number. To get an answer from Akulaku, you have to be patient because it takes a while .
Come directly to Akulaku’s office, Gar Clear
The last option that can be made if you have very important questions or complaints you want to submit is to go directly to The Shark’s office. Using the Akulaku call center or WhatsApp is free, but it takes time to get an answer and a solution to various experienced problems.
If you want a quick and clear answer, you can come to the office immediately and talk to the officer there. Unfortunately, this may sound a little problematic. A visit to Akulaku’s office can only be made for customers living in the Jabodetabek area, as distance is still available.
Unlike customers whose habitat is far from the territory, it will certainly be difficult. Not to mention that costs require more. For this reason, it is recommended that customers use the media provided by Akulaku previously to alleviate your questions and complaints and problems.
You can also use the Help Center located in the Akulaku app.
Along with the development of the technology, it can be done online or by phone. Although there are currently no more diverse channels besides WhatsApp, Akulaku can still adapt the needs of customers who need solutions.
If you want to contact Akulaku, you just need to choose whether to use the call center, via a live whatsapp conversation, or via a message sent via official email. All methods can be tried depending on your own comfort, including the shark call center that is quite effective.